Privacy Policy
Who we are
This Privacy Policy explains how Barugzai Motors ("Barugzai Motors", "we", "us") collects, uses, stores and protects personal information when you visit barugzaimotors.com, contact us, or use our services.
Barugzai Motors operates a showroom and workshop at Showroom 1–3, Nad Al Hamar Rd, Ras Al Khor, Dubai, United Arab Emirates, and specialises in bespoke VIP van conversions and luxury vehicles.
Information we collect
We collect information you give us directly and information collected automatically:
Contact and enquiry details — your name, phone number, email address and message when you submit a contact or enquiry form, request a quote, book a test drive or ask about a vehicle.
WhatsApp and call communications — if you contact us via WhatsApp or by phone, we process your number, the conversation content and any vehicle preferences you share, in order to respond.
Usage and analytics data — pages visited, time on page, device and browser type, approximate location and referring website, collected through privacy-respecting on-site analytics.
How we use your information
We use personal information to respond to enquiries and provide quotes; arrange viewings, test drives, purchases, export and delivery; communicate with you about vehicles and services you asked about; improve our website, products and marketing; and meet legal, tax and regulatory obligations in the United Arab Emirates.
We do not sell your personal information.
Cookies and analytics
Our website uses a small number of cookies and similar technologies required for core functionality (such as remembering your language preference) and an internal analytics beacon that records page views and visit duration. Analytics data is used in aggregate to understand how the site is used.
You can set your browser to refuse cookies; the site will still work, but some preferences may not be remembered.
WhatsApp and messaging
If you contact us on WhatsApp, your messages are also processed by WhatsApp/Meta under their own privacy policy in addition to ours. We keep conversation records so our sales team can follow up on your enquiry. Tell us at any time if you no longer wish to receive messages.
Sharing and disclosure
We share personal information only where needed to provide our services: with shipping and export agents, registration and insurance providers, financing partners you choose to engage, and IT and hosting suppliers that operate our website — each under obligations of confidentiality. We may disclose information where required by UAE law, regulation or a competent authority.
Data retention and security
We keep enquiry records for as long as needed to handle your request and for a reasonable period afterwards for our business records, unless the law requires longer. We apply appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access.
Your rights
Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), you may have the right to access your personal data, request correction or deletion, restrict or object to processing, and request data portability, subject to the conditions of the law.
To exercise any of these rights, contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always published on this page; material changes take effect when posted.
Contact us
For any privacy question or request, contact Barugzai Motors:
Email: sales@barugzaimotors.com Phone / WhatsApp: +971 50 516 0610 Address: Showroom 1–3, Nad Al Hamar Rd, Ras Al Khor, Dubai, United Arab Emirates